Otters UK - Global IT incident affecting inflow and outflow of mail – 障害情報詳細

全システムが稼働中

Global IT incident affecting inflow and outflow of mail

解決済み
稼働中
開始日時 4か月前持続した 約4時間

影響あり

オッターズコアコンポーネント

パフォーマンス低下中 から 3:02 PM ～ 6:59 PM

サポートサービス

パフォーマンス低下中 から 3:02 PM ～ 6:59 PM

アップデート
  • 解決済み
    解決済み

    We can now confirm that all queued mail on our end has resorbed and our mail queue is now functioning as intended.

    We are continuing to monitor the situation closely and will provide updates if any other issues arise elsewhere.

  • 更新
    更新

    We have receive a note that mail flow should be recovering and we are waiting for any queued emails to resorb to confirm that the incident has been dealt with.

    We continue to monitor the situation and are still in the process of ensuring no other systems are affected.

  • 監視中
    監視中

    Otters is aware of a global IT incident starting July 19th. Our support services remain operational.

    We are aware of some reports of issues with delayed mail to our email support channel and to employees of the company. This is a third party issue and is not caused by Otters. Email, chat and phone support remain accessible.

    We are closely monitoring the situation and expect a resolution soon.