Otters UK - Global IT incident affecting inflow and outflow of mail – 故障详情

所有系统运行中

Global IT incident affecting inflow and outflow of mail

已解决
运行正常
开始于 4 个月前持续 大约 4 小时

受到影响

水獭核心组件

性能下降 从 3:02 PM 至 6:59 PM

支持服务

性能下降 从 3:02 PM 至 6:59 PM

更新
  • 已解决
    已解决

    We can now confirm that all queued mail on our end has resorbed and our mail queue is now functioning as intended.

    We are continuing to monitor the situation closely and will provide updates if any other issues arise elsewhere.

  • 更新
    更新

    We have receive a note that mail flow should be recovering and we are waiting for any queued emails to resorb to confirm that the incident has been dealt with.

    We continue to monitor the situation and are still in the process of ensuring no other systems are affected.

  • 持续监控中
    持续监控中

    Otters is aware of a global IT incident starting July 19th. Our support services remain operational.

    We are aware of some reports of issues with delayed mail to our email support channel and to employees of the company. This is a third party issue and is not caused by Otters. Email, chat and phone support remain accessible.

    We are closely monitoring the situation and expect a resolution soon.