Otters UK - Website presenting a 526 error – Podrobnosti o incidentu

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Website presenting a 526 error

Vyřešeno
Funkční
Zahájeno před 6 měsíciTrvalo přibližně 3 hodiny

Ovlivněno

useotters.com

Velký výpadek z 10:51 AM do 11:03 AM, Funkční z 11:03 AM do 1:56 PM

Aktualizace
  • Vyřešeno
    Vyřešeno
    This incident has been resolved.
  • Monitorujeme
    Monitorujeme

    We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.

  • Identifikováno
    Identifikováno

    We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

    We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.

  • Vyšetřuje se
    Vyšetřuje se
    We are currently investigating this incident.