Otters UK - Website presenting a 526 error – Incidentdetails

Alle systemen operationeel

Website presenting a 526 error

Opgelost
Operationeel
Begon op 6 maanden geledenDuurde ongeveer 3 uur

Getroffen

useotters.com

Grote storing van 10:51 AM naar 11:03 AM, Operationeel van 11:03 AM naar 1:56 PM

Updates
  • Opgelost
    Opgelost
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.

  • Geïdentificeerd
    Geïdentificeerd

    We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

    We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.

  • Onderzoeken
    Onderzoeken
    We are currently investigating this incident.