Otters UK - Website presenting a 526 error – Incidentdetaljer

Alla system fungerar

Website presenting a 526 error

Löst
I drift
Började sex månader sedanVarade ungefär tre timmar

Påverkade

useotters.com

Stort avbrott från 10:51 AM till 11:03 AM, I drift från 11:03 AM till 1:56 PM

Uppdateringar
  • Löst
    Löst
    This incident has been resolved.
  • Monitorerar
    Monitorerar

    We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.

  • Identifierat
    Identifierat

    We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

    We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.

  • Undersöker
    Undersöker
    We are currently investigating this incident.