Website presenting a 526 error

Terselesaikan

Beroperasi

Dimulai pada 6 bulan yang laluBerlangsung sekitar 3 jam

Terpengaruh

useotters.com

Pembaruan

Terselesaikan
Juni 06, 2024 pada 13.56
Terselesaikan
Juni 06, 2024 pada 13.56
This incident has been resolved.
Pemantauan
Juni 06, 2024 pada 11.03
Pemantauan
Juni 06, 2024 pada 11.03
We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.
Teridentifikasi
Juni 06, 2024 pada 10.56
Teridentifikasi
Juni 06, 2024 pada 10.56
We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.
Menyelidiki
Juni 06, 2024 pada 10.51
Menyelidiki
Juni 06, 2024 pada 10.51
We are currently investigating this incident.

Otters UK - Website presenting a 526 error – Detail insiden