Otters UK - Website presenting a 526 error – Hændelsesdetaljer

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Website presenting a 526 error

Løst
Operationel
Påbegyndt 6 måneder sidenVarede cirka 3 timer

Påvirket

useotters.com

Stort udfald fra 10:51 AM til 11:03 AM, Operationel fra 11:03 AM til 1:56 PM

Opdateringer
  • Løst
    Løst
    This incident has been resolved.
  • Overvåger
    Overvåger

    We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.

  • Identificeret
    Identificeret

    We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

    We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.

  • Undersøger
    Undersøger
    We are currently investigating this incident.