Otters UK - Website presenting a 526 error – Détails de l'incident

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Website presenting a 526 error

Résolu
Opérationnel
Signalé le il y a 6 moisA duré environ 3 heures

Concernés

useotters.com

Panne majeure depuis 10:51 AM à 11:03 AM, Opérationnel depuis 11:03 AM à 1:56 PM

Mises à jour
  • Résolu
    Résolu
    This incident has been resolved.
  • Surveillé
    Surveillé

    We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.

  • Identifié
    Identifié

    We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

    We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.

  • Détecté
    Détecté
    We are currently investigating this incident.