Otters UK - Website presenting a 526 error – Detaliile incidentului

Toate sistemele operaționale

Website presenting a 526 error

Rezolvat
Operațional
Început la 6 luni în urmăA durat circa 3 ore

Afectat

useotters.com

Întrerupere majoră din 10:51 AM către 11:03 AM, Operațional din 11:03 AM către 1:56 PM

Actualizări
  • Rezolvat
    Rezolvat
    This incident has been resolved.
  • În curs de monitorizare
    În curs de monitorizare

    We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.

  • Identificat
    Identificat

    We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

    We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.

  • În curs de investigare
    În curs de investigare
    We are currently investigating this incident.