Otters UK - Website presenting a 526 error – Detajet e incidentit

Të gjitha sistemet funksionale

Website presenting a 526 error

Zgjidhur
Operative
Filloi 6 muaj më parëZgjati rreth 3 orë

Të afektuara

useotters.com

Ndërprerje të mëdha nga 10:51 AM te 11:03 AM, Operative nga 11:03 AM te 1:56 PM

Përditësimet
  • Zgjidhur
    Zgjidhur
    This incident has been resolved.
  • Monitorim
    Monitorim

    We have implemented a temporary server-side fix that seems to have made the website operational. We will continue to monitor the service to ensure it remains operational before resolving the issue.

  • Identifikuar
    Identifikuar

    We have identified that the root cause for this issue comes to the provisioning of Secure Socket Layer (SSL) certificates with our web provider.

    We're attempting some provisional fixes before reaching out to our web provider to see if we can work together on a fix for this issue.

  • Duke hetuar
    Duke hetuar
    We are currently investigating this incident.